Effective Date: May 28, 2026
Website: Truudocs
Welcome to Truudocs. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
If you do not agree with any part of these terms, please do not use our website or services.
1. About Truudocs
Truudocs provides assistance and support services related to:
- NRI documentation
- Apostille & attestation
- Single Status Or Bachelorhood Certificate
- Birth Certificate/NABC
- Educational Documents
- Affidavits & legal documentation
- Certificate procurement
- Other related documentation services
Truudocs acts as a service facilitator and does not guarantee approvals from any government authority, embassy, consulate, or third-party institution.
2. Acceptance of Terms
By:
- Accessing our website,
- Submitting an inquiry,
- Uploading documents,
- Making payment, or
- Using our services,
you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
3. Eligibility
You must be:
- At least 18 years old, or
- Using the website under supervision of a legal guardian.
You agree to provide accurate and complete information while using our services.
4. Service Scope
Truudocs provides documentation assistance and coordination services only.
Final approval, issuance, rejection, or processing timelines depend on:
- Government authorities
- Embassies
- Consulates
- Universities
- Courts
- Third-party institutions
We do not control external processing authorities.
5. Client Responsibilities
Customers are responsible for:
- Providing genuine and accurate documents
- Sharing complete information
- Reviewing requirements before submission
- Responding promptly to communication requests
Truudocs shall not be liable for delays or rejections caused by incomplete, inaccurate, or fraudulent documentation.
6. Processing Time
Estimated timelines provided by Truudocs are approximate only.
Actual processing may vary due to:
- Government delays
- Embassy holidays
- Verification procedures
- Courier delays
- External authority processing
Truudocs is not liable for delays beyond our control.
7. Payments
All payments made to Truudocs are subject to our Refund & Cancellation Policy.
Customers agree to pay:
- Service charges
- Government fees
- Embassy/consulate charges
- Courier fees
- Applicable taxes
Pricing may change without prior notice.
8. Refund Policy
Refund requests are governed by our Refund & Cancellation Policy available on the website.
Non-refundable charges may include:
- Government fees
- Embassy charges
- Courier charges
- Consultation fees
- Processing charges after service initiation
9. Intellectual Property
All website content including:
- Logos
- Branding
- Designs
- Text
- Graphics
- Service descriptions
are the intellectual property of Truudocs unless otherwise stated.
Unauthorized copying, reproduction, or misuse is prohibited.
10. Limitation of Liability
Truudocs shall not be liable for:
- Service rejection by authorities
- Financial losses
- Missed travel plans
- Indirect or consequential damages
- Delays caused by external agencies
- Technical website interruptions
Our maximum liability shall not exceed the amount paid for the specific service.
11. Prohibited Activities
Users shall not:
- Submit false documents
- Use the website for unlawful purposes
- Attempt unauthorized access
- Upload malicious files or content
- Misrepresent identity or information
Truudocs reserves the right to refuse or terminate services in such cases.
12. Privacy
Use of our website is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information necessary for processing your requests.
13. Third-Party Services
Our services may involve third-party providers including:
- Courier companies
- Government portals
- Payment gateways
- Verification agencies
Truudocs is not responsible for failures or delays caused by third-party services.
14. Website Availability
We aim to keep the website operational at all times but do not guarantee uninterrupted access.
We may:
- Update content
- Suspend services
- Modify website features
- Perform maintenance without prior notice
15. Changes to Terms
Truudocs reserves the right to modify these Terms & Conditions at any time.
Updated versions will be posted on the website and become effective immediately upon publication.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the courts located in Pune, Maharashtra, India.
17. Contact Information
For questions or support, contact:
Truudocs Support Team
📧 Email: support@truudocs.com
🌐 Website: Truudocs Official Website